Pradeep Patil
SDM | PCRF | Charging | Kubernetes | 5GC
- Role
- Senior Manager at Capgemini at Capgemini
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Pradeep Patil
12+ years of experience in Project Management, Solution Architect, Technical Delivery…
Experience
Senior Manager at Capgemini
Dec 2021 — Present · Pune, IN
Professional experience in IT-Telecom environment working from onshore & offshore locations, building practices across organizations and consulting for large Enterprise programs. The experience ranges across Fulfillment, Assurance and Billing domains of OSS / BSS stack for Enterprise and Consumer product portfolio of a CSP. Working across various stages of project life cycle for Solution Architecture, Consulting and Delivery Management in various Geographies (India and Europe) for large CSP while delivering the solutions that are reliable, scalable, cost effective and user focused. Focus on developing Automation Strategy for Organization. Proven exposure in stakeholder management by delivering Architecture solutions for complex Enterprise programs in classic Waterfall and AGILE world.Leadership & Strategy: • Provide technical and people leadership to Operations, Monitoring, DevOps and Database Operations teams. • Oversee project status and define assignments with schedules and milestones. Platform Reliability & Performance: • Drive continuous improvement of reliability, stability, and performance of digital platforms. • Oversee implementation of automated telemetry, observability, and applied intelligence systems. • Lead efforts to develop automated alerting, self-healing mechanisms, and intelligent response systems. Incident & Escalation Management: • Ensure 24/7 uptime of sites and services, with minimal unplanned downtime. • Serve as Escalation Manager/Critical Incident Manager during major incidents, leading teams in rapid service restoration. • Provide on-call escalation support based on 24/7/365 schedules. • Communicate timely updates and incident reports to senior leadership. Documentation & Compliance: • Create and maintain detailed documentation, including run books, incident response guides, post-mortem reports, RCAs, and mitigation plans. • Ensure all changes adhere to established procedures and documentation standards.
Education
Dharmsinh Desai University
Bachelor of Engineering - BE
2001 — 2005
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