Pradeep P

Analyst, Pmo @Photon

Chennai, IN

As an Offshore Account Manager I take care of end to end account operations. I act as a point of contact for the client, from identifying fresh opportunities, sending out SOWs, Resource Management, Invoicing. My responsibilities include Managing the account operations, end-to-end Resource Management process for the account (resource planning, resource onboarding, resource offboarding, accesses; etc.), invoicing (ensuring timesheet submissions, reconciliation, getting approvals; submissions; etc.), drive the weekly calls to ensure the project/contract is on track, coordinate with internal teams and ensure the project is completed as per the plan and within the budget, prepare SOWs and ensured it is signed by all parties, maintain revenue reports and preparing weekly reports, managed contracts in salesforce tool. Also ensured that the account is always compliant and assisted during auditsKey Achievements- Grew account revenue from $0.5M in 2024 to $1.7M in 2025- 8 new engagements successfully launched-$3M in pipeline upside revenue through 7 high-potential opportunities- Maintained the account 100% compliant for continuous 8 monthsTech Stack:Salesforce CRM, SAP Fieldglass, Beeline, Oracle Fusion HCM, JIRA, Power BI