Pradeep Bolaikar

About Pradeep Bolaikar

At Fiserv, strategic leadership in systems support has been my cornerstone, fostering…

Experience

1. Systems Support - Sr Professional Ii

   Fiserv

   Mar 2020 — Present · Mumbai, IN

   As a Senior manager of multiple teams, I have been responsible for ensuring that the business runs smoothly by overseeing the work of each team, monitoring performance, and providing support and guidance when needed. I have been committed to building and maintaining high-performance teams, ensuring that they work effectively and efficiently together to achieve the organization\'s goals.Part of my role has involved ensuring that issues do not occur by identifying the root cause of incidents, conducting Root Cause Analysis (RCA), and implementing preventive measures to avoid similar incidents from happening again. I have been dedicated to maintaining a culture of continuous improvement, where we learn from our mistakes and make the necessary improvements to prevent similar issues from occurring.I have also been responsible for participating in audits and ensuring that the teams meet audit compliance requirements. I have worked closely with the audit team to ensure that we have the necessary controls in place to meet the audit requirements and that the teams understand their roles and responsibilities in meeting compliance requirements.In addition, I have been responsible for overseeing merchant settlement, ensuring that settlements are made accurately and on time. I have also been responsible for ensuring that the teams comply with scheme settlements and scheme compliance requirements. I have been committed to maintaining strong relationships with our partners and ensuring that we comply with all applicable regulations and requirements.Overall, my role has involved managing multiple teams to ensure that the business runs smoothly, identifying the root cause of incidents and implementing preventive measures, participating in audits and ensuring compliance, and overseeing settlement processes and compliance with scheme requirements.

Skills

• Tandem Server,Base 24,Dcms,Tacl,Cobol
• Sql Server,C/C++, Vb,C#, Html, Asp
• Base24
• Tacl
• Hp Nonstop
• Debit Cards
• Sdlc