Prachi Chattar
Design Researcher at Laerdal | UX Researcher | Strategist | Psychology | Research Ops |Designer
- Role
- Design Researcher at Laerdal Bangalore
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Prachi Chattar
Design Researcher with 6 years of experience across fintech, healthcare, ed-tech, and e-commerce - uniquely positioned at the intersection of Systems Engineering and Behavioral Psychology. This combination means I don\'t just surface insights - I connect structural product gaps with the human behaviors driving them, turning ambiguous problems into clear product direction. A few highlights from my journey so far- users interviewed and observed across Japan, Europe, the UK, India, and the USA- Research that reduced support escalations production issues by n times- Built research ops from scratch — processes, repositories, and AI-assisted workflows that make insights stick- Collaborated across Product, Design, Engineering, Sales, Marketing, and Support I\'ve worked as a sole researcher, led client engagements, and partnered with global stakeholders - giving me the adaptability to work across cultures, time zones, and team structures. Always drawn to environments where research has a real seat at the table and where it shapes strategy, not just features.
Experience
Design Researcher
Jul 2024 — Present · Bengaluru, IN
Owned end-to-end research across the product- running exploratory, evaluative, and heuristic studies with users across multiple (Europe, USA, UK and Japan) countries to continuously surface experience gaps and inform product direction- Working closely with Product, Design, Tech, Sales, and Support to ensure research findings translated into tangible roadmap and strategy decisions- Built and scaled research operations from the ground up, establishing structured processes, AI-assisted synthesis workflows, and stakeholder collaboration practices that brought consistency and efficiency to the research function- Deployed behavioural analytics tools to monitor real-world usage patterns, embedding a data-driven approach to product planning and reducing reliance on assumptions
Education
Mody University
Bachelor's degree, Computer Science
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