Prachi Jain
Operations Manager with L1 ownership at Tide, leading AM, Risk, and Fraud operations across the customer lifecycle.
- Role
- Operations Manager at Tide
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Prachi Jain
With over a decade in Fintech, my journey has evolved to a pivotal role at Transcorp International Ltd, where process implementation and compliance are the heartbeats of my responsibilities. Our team\'s commitment to excellence has honed our capability in merchant & Individuals onboarding, risk assessment, and KYC-AML adherence, ensuring robust operational frameworks that support both regulatory compliance and customer satisfaction.At PayU, Transcorp and now at Tide, I\'ve spearheaded initiatives that significantly improved the merchant & Users experience and operational efficiency. Through automation and business process re-engineering, we\'ve achieved streamlined workflows that enhance performance metrics and set industry benchmarks. My mission remains to deliver innovative solutions that drive growth while maintaining the highest standards of compliance and integrity.
Experience
Operations Manager
Jun 2025 — Present · New Delhi, IN
Operations Manager with L1 ownership at Tide, leading AML, Risk, and Fraud operations across the customer lifecycle. Drives the design, implementation, and governance of policies, procedures, and control frameworks covering Onboarding, KYC-AML, Transaction Monitoring, Fraud Risk, Banking Operations, and PPI & PG ecosystem.
Education
Devi Ahilya Vishwavidyalaya, Indore
Master of Business Administration (MBA)
2010 — 2012
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