Prachi Gupta
Relationship Manager – HNI & Luxury Segment | Customer Centricity | Godrej Properties Ltd, North
- Role
- Relationship Manager Customer Centricity, Nz at Godrej Properties Limited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Prachi Gupta
Experienced CRM professional with a strong track record of managing end-to-end customer journeys in the luxury real estate segment. I specialize in handling High Net Worth (HNI) clients, ensuring a seamless and personalized experience from booking through to handover.With proven strengths in communication, issue resolution, and stakeholder coordination, I am committed to delivering service excellence, building long-term client relationships, and driving high levels of satisfaction. My approach is defined by attention to detail, proactive engagement, and a deep understanding of the expectations that come with serving a premium customer base.
Experience
Relationship Manager Customer Centricity, Nz
Feb 2025 — Present · Gurugram, IN
Focusing on luxury client base, I specialize in fostering long-term, meaningful relationships with high-net-worth individuals (HNWIs) and discerning clients in the luxury industry. My role revolves around delivering exceptional customer experiences, enhancing client satisfaction, and driving brand loyalty through strategic CRM initiatives.
Education
Chhatrapati Shahu Ji Maharaj University
Bachelor of Technology - BTech, Materials Science
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