Prachi Chauhan

Client Relationship | Driving Growth through Customer Success & Service Excellence

Role
Customer Support Lead at Trulymadly
Location
Delhi, DL, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Prachi Chauhan

I am a customer-focused professional with experience across client relationship…

Experience

  1. Customer Support Lead

    Trulymadly

    Jun 2025 — Present · Gurugram, IN

    Customer Support Lead at TrulyMadly, leading customer support operations and ensuring seamless resolution of user queries related to plans and subscriptions. Skilled in managing support workflows through the Freshdesk portal, driving customer satisfaction, and optimizing service efficiency.

Education

  • Aryabhatt college,south campus

    Bachelor of Commerce - BCom

    2014 — 2017

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Prachi Chauhan — Customer Support Lead at Trulymadly in Delhi, DL, IN | Unifers