Prachi Bhadoria

Customer Experience Manager @Uniphore

Bengaluru, KA, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2023 — Present

Customer Experience Manager @Uniphore

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IN

EDUCATION

N/A

Indian Institute of Management Bangalore

Independent Director

N/A

Indian Institute of Management Bangalore

Machine learning and Business Application

2001 — 2005

BIT MESRA RANCHI

Bachelor of Technology (B.Tech.), Mechanical Engineering

SKILLS

Software Development Life Cycle (Sdlc)Business ProcessBusiness IntelligenceSoftware Project ManagementItilTeam ManagementIntegrationSolution ArchitectureCsmAgile MethodologiesOracleRequirements AnalysisSqlResource ManagementItil CertifiedBusiness AnalysisRequirements GatheringPl/SqlIT Service ManagementPmpProgram ManagementProject ManagementVendor ManagementPrince2

ABOUT PRACHI BHADORIA

I am a leader who believes “leadership is all about nurturing and Enhancing “.An organized, energetic and influential manager with 15 years of experience in delivering remarkable growth and profitability through exceptional leadership, innovative strategy, impactful analytical skills, highly adaptable and visionary thinkerI started managing programs since 2011, across domains like Supply Chain, Finance, Marketing, Retail, Telecom, Life Science by quickly learning all the functional and technical skills.Have been in Data and Analytics domain for more than 10 years. Have passion for data driven decision making and working with data and turning them into insightful reports which is critical for business functioning Highly customer focus by empowering customers in transforming their business resulting in higher customer satisfaction and long-term customer value and customer success An individual who has loved to perform challenging roles and successfully implement complex programs E2E by setting the vision, developing road maps and directing teams and by making everyone an integral part of the journey to success.Key Soft skills learned in the journey - Agility, Adaptability, Quick Learner, Collaborative, Focused, Mentor, Honesty,Empathetic,foresightedness, Accountability, apply sound judgment, emotional intelligence and decorum to sensitive, confidential and unpredictable situations.I help create ecosystem strategies and execute partnerships and also own and manage budget planning, spending and tracking for my portfolio.Traveled extensively either for work to engage with customers or for funExcellent communicator| People Person| Technically driven | Fitness Enthusiast | High on energy with and enthusiasm to bring smile on people face.

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Prachi Bhadoria — Customer Experience Manager at Uniphore in Bengaluru, KA, IN | Unifers