Prabodh Naik

About Prabodh Naik

With more than 14 years of work experience, I am leading South Asia CRM and Client Data Management for Deloitte. Leadership and Team Management: • Lead a dynamic team of 9 professionals, fostering a collaborative and high-performance work environment. • Successfully guided the team in achieving strategic goals, delivering outstanding results in client data management and CRM adoption. Client Data Management: • Instrumental in efficiently managing and optimizing the firm\'s client data, ensuring accuracy and relevance. • Implemented strategies to enhance data-driven decision-making processes, resulting in improved client relations and increased revenue streams. CRM Adoption and Training: • Spearheaded the adoption of CRM system within the organization, facilitating seamless integration into daily workflows, various internal tools to ensure One Version of Truth. • Conducted comprehensive training programs for users, enhancing their proficiency and maximizing the benefits of CRM tools. Global Collaboration: • Collaborated seamlessly with global Deloitte teams on various initiatives, fostering a cross-border approach to problem-solving and implementation of best practices in client data management. • Played a pivotal role in aligning regional and global strategies, ensuring a cohesive approach to client data management. • Possess a global perspective, leveraging insights from diverse markets to inform regional strategies. Automation and Process Improvement: • Worked closely with IT and various stakeholders to drive automation initiatives, streamlining internal processes and enhancing operational efficiency. • Continuously identified areas for improvement and implemented solutions to optimize workflows. I am passionate about driving innovation and continuous improvement in client data management, CRM adoption, and process automation. Committed to fostering collaborative relationships and leading high-performing teams.

Experience

1. Director - South Asia Crm and Data Management Lead

   Deloitte

   Jun 2024 — Present · Mumbai, IN

Education

• V.E.S College of arts,science and commerce.

  B.Sc.I.T

  2003 — 2005

• G.N.Khalsa College, Matunga MaharashtraState

  B.Sc; H.S.C G

  2000 — 2002

• Mumbai Institute of Management

  M.M.S(I.T)

  2007 — 2009

• Dadar MaharashtraState

  S.S.C I.E.S School

Skills

• Talent Acquisition
• Sharepoint 2010
• Erp
• Business Intelligence
• Sdlc
• Mis
• Business Process
• Business Strategy
• Analysis
• Analytical Skills
• Team Management
• Pre-Sales
• Management
• Sharepoint
• Analytics
• Software Documentation
• Requirements Analysis
• Business Analysis
• Crm
• Content Management
• IT Service Management
• Enterprise Resource Planning (Erp)
• Competitive Analysis
• Strategy
• Databases
• Vendor Management
• Project Management
• Market Research