Prabhu Nehru

Experience

1. Partner Technical Advisor

   Microsoft

   Jun 2019 — Present

   Designing, implementing, configuring, and maintaining Microsoft 365 SaaS Cloud Services, PowerApps, Power Automate, and Power BI, as well as Cloud security strategies, policies, procedures, and documentation\\\\n• Collaborating with Support Delivery Manager (SDM) and Training teams to address readiness gaps and share findings and remediations across Delivery Partners and Lines of Business\\\\n• Creating and contributing to readiness content as a Subject Matter Expert (SME)\\\\n• Managing collaboration activities, including reactive, proactive, and cross-team efforts for complex cases and overall processes\\\\n• Contributing to supportability activities, such as case analysis, case pattern recognition, deflection initiatives, and other improvements in collaboration with stakeholders like Supportability Program Managers\\\\n• Managing release management and deployment for Delivery Partners\\\\n• Technically and programmatically collaborating as an SME with stakeholders to identify, recommend, and prioritize opportunities in technical, programming processes, and tools, leading with innovation\\\\n• Providing frontline technical or sales operations oversight to Delivery Partners\\\\n• Participating in product group triages and coordinating with Engineering and Service Technical Advisors\\\\n• Approving escalations to the product group on behalf of Delivery Partners (ICMs, Bugs, or similar)\\\\n• Involved in executing technical and SME interviews for new Partner Technical Advisor (PTA) hires\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n