Prabhu Chelladurai
Strategic Account Development at TraceLink
- Role
- Strategic Account Development Specialist at TraceLink
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Prabhu Chelladurai
Global Demand Generation and Customer Success expert with 9+ years of experience serving tech companies. I began my career by researching contact details through secondary & primary research on generating a contact list for marketing activities. Went on to become Business Development Executive through my research expertise followed by cold calling and email marketing to generate leads which added great value to my growth in the company. Then got promoted to Business Development Manager within a span of 1.5 years of working as an Executive. With this promotion, I got the opportunity to manage a team of 5 associates alongside those directly involved in generating revenue for the company. As a Business Development Manager, I then had the opportunity to travel overseas to meet new & existing clients and bring them on board. Transferred to London, UK, and successfully managed to set up a branch office in the UK alongside interviewing & hiring candidates and training them to enhance their knowledge & skills. Joined BuyerForesight in 2021 as a Customer Success Specialist in this role my main objective is to deliver for the clients and retain them. Promoted as a Customer Success Lead in the first 6 months of joining the company and got direct responsibilities to handle customers and team members and achieved 90% customer retention. Promoted as a Customer Success Manager for EU/UK Markets. Alone managing the customers for the entire region starting from the onboarding to delivery. I joined TraceLink in October 2023 as a Market Development Representative, where my primary focus is on aligning meetings with customer accounts through Account-Based Marketing (ABM). In this role, I have gained hands-on experience with various tools including Outreach, Salesforce, Drift, LinkedIn Sales Navigator, ZoomInfo, Gong, Litmos Training, Workday and Highspot, enabling me to effectively engage with prospects and drive meaningful conversations. Feel free to write to me at j••••••••@gmail.com or contact me at +91••••••••55.
Experience
Strategic Account Development Specialist
Jan 2026 — Present · Mumbai, IN
Develop and execute strategic account initiatives across the EMEA region-Strengthen and maintain key client relationships to drive long-term growth-Collaborate closely with cross-functional teams to align account strategies with business objectives-Report to the COO, and Director of Regional Marketing-Monitor market trends and emerging technologies, including Agentic AI, to support strategic decision-making-Identify opportunities for process improvements and scalable solutions within key accounts.
Education
Institute of Management Technology, Ghaziabad
Postgraduate Programme, Marketing/Marketing Management, General
University of Mumbai
Bachelor of Commerce - BCom
2011 — 2014
Skills
- Online Research
- Marketing Research
- Competitive Analysis
- Data Mining
- Logical Thinker
- Secondary Research
- Competitive Intelligence
- Web-Based Research
- Computer/Technical Literacy
- Teamwork
- Market Research
- Google Docs
- Powerpoint
- Facebook Marketing
- Transcription
- High Organizational Skills
- Articles
- Lead Generation
- Microsoft Excel
- Online Marketing
- Team Leadership
- Fashion
- Fashion Design
- Sales
- Lead Forensics
- Data Analysis
- Business Analysis
- Vendor Management
- Business Strategy
- Microsoft Powerpoint
- Analytics
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