Prabhneet Kaur

Senior System Engineer @Tata Consultancy Services

CA

Exchange administration-creating and maintaining shared mailboxes and distribution lists· Managing user accounts in Active Directory via AD management tool- Active Roles· Creating and maintaining security groups in AD for managing access to different applications, servers and · Monitoring and maintaining the Virtual Machines hosted in Citrix and Azure environments using Citrix Cloud monitoring and Azure Portal respectively· Managing user accounts in external applications such as Maximo, Infolink, Workday, Genesys etc as well as internal client applications· Providing Ad-hoc testing assistance service desk specific for new features in ServiceNow· Managing the corporate mobile devices (iPhones and iPads) using AirWatch and Microsoft MEM· Work on SCCM CLIENT

Punjab Technical University

Bachelor of Engineering - BE