Prabhjot Singh Sains
Sales Associate @The Mobile Shop
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WORK HISTORY
Sales Associate @The Mobile Shop
Newmarket, ON, CA
Sold smartphones, mobile plans, and value-added services for Rogers, Fido, Bell, Virgin Plus- Assessed customers need to recommend suitable plans, devices, and promotions- Explained contract terms, financing options, upgrades, and device features clearly and accurately- Achieved and exceeded monthly sales targets through consultative selling techniques- Processed activations, upgrades, number porting, and cancellations with accuracy- Resolved billing inquiries, technical issues, and service concerns professionally- Maintained up-to-date knowledge of carrier promotions, devices, and industry trends- Ensured compliance with company policies and carrier guidelines- Built long-term customer relationships to encourage retention and repeat business.
EDUCATION
George Brown Polytechnic
Ontario College Graduate Certificate, Cybersecurity
Baddi university of emerging science and technology
Bachelors of Technology , Computer Science and Engineering
Humber College
Ontario College Graduate Certificate, Web development
ABOUT PRABHJOT SINGH SAINS
Passionate about cybersecurity and on the path to excellence with a Post-Graduation Diploma in Cybersecurity. My focus extends to mastering SEIM tools like Sumo Logic, computer networks, Kali Linux, and Legality in cybersecurity, showcasing a commitment to staying at the forefront of technological advancements in the field.My background in web and full-stack development enriches my journey in cybersecurity, offering a wealth of experience that enhances my approach to information security. Proficient in a diverse set of technologies such as JavaScript, MySQL, Python, and the MERN stack, my expertise is backed by years of work on diverse projects, all featured in my portfolio.This unique fusion of cybersecurity passion and a strong development background creates a dynamic professional profile and positions me as a versatile contributor to the evolving landscape of information security. I am enthusiastic about leveraging my skills to make meaningful contributions to the cybersecurity industry, with a dedication to continuous learning and staying current with industry trends.
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