Prabh Grewal
- Role
- Cactus Communications
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Prabh Grewal
SVP – Operations, Editage (Cactus)| Builder–Operator | AI-enabled Ops | Category…
Experience
Present
Skills
- Business Process Improvement
- Business Process
- Team Management
- Transition Management
- Change Management
- Customer Experience
- Vendor Management
- Process Improvement
- Service Delivery
- Management
- Resource Management
- Mis
- Business Process Re-Engineering
- Customer Satisfaction
- Call Centers
- Business Development
- Leadership
- Strategy
- Business Analysis
- Contact Center Strategy
- Six Sigma
- Program Management
- Process Management
- Contact Center Optimization
- Bpo
- Contact Center Operations
- P&L Management
- Service-Level Agreements (Sla)
- Outsourcing
- Sla
- Contact Center Management
- Operations Management
- Contact Centers
- Crm
- Training
- Performance Management
- Contract Managers
- Offshoring
- Workforce Management
- Process Excellence
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