Prabhat Shastri

About Prabhat Shastri

Technology professional with executive hands on experience in Service Design, Delivery, Transition, Transformation, Technical & Operations.Providing Solutions into AIOPS, Workload Automation Tools, Data Center Infrastructure & facilities, Global Command Center & NOC, IT Operations (Build, Design, Implementation, Automation & Optimizations) to business.Leading and Managing - Data Center Technology (Windows, Unix, etc.), Workload Automation Tool (Control-M, Autosys, Automic etc.), AIOPS (Tools & Automations), ITSM (ServiceNow), CloudOPS, Global Command Center, Operations Center and NOC teams.Strong record of success with a proven ability to benefits from IT Infrastructure Services.In my role over the years have played various roles and successfully supported IT Infra & App Services.I bring high energy to my team and have strong focus on projects, process, performance, technology and automation. Being a multitask-er, i enjoy the challenges and continually stay abreast of latest advancements in IT field.

Experience

1. Technology Manager

   Wipro

   Oct 2019 — Present · Pune, IN

   Working as a Tools Architect and Manager.Roles performing - Transition, Transformation, Design, Delivery and Operations.Responsibilities - Leading, Managing & Supervising Team. Tools Transition, Transformation, Service Design, Delivery & Operations project\'s, WLA (Control-M/Autosys/Automic/)- Migration, Integration, Up-gradation, Automations, Optimization. Monitoring/Operational/ITSM/Orchestration Tools, AIOPS and CloudOPS (Splunk, Solarwinds, Flexera, LogMeIn, Jetpatch, Logic Monitor, Manage Engine, ServiceNow)Skilled in Service Solutioning, Build, Design, Transition, Transformation, Operations, Improvement.Knowledge in Data Center solutioning and implementation.Certified : Wipro Project Management Professional.Certified : WIPRO People\'s Manager.Certified : OpsRamp Implementation SpecialistCertified : Microsoft Azure Fundamental & Administrator.Certified : Google Associate Cloud Engineer & Professional Cloud Architect.Trained : Project Management, PMP, SIAM, Agile & Scrum Master.Trained : Capacity Management.Trained : Lean Six Sigma Green Belt.Trained : BMC HELIX Control-M & Digitial Workplace (DWP), Dynatrace, Manage Engine, Logic Monitor etc.Trained : ServiceNow ITSM.Trained & Wipro Certified : Azure Open AI & GenAI, GitHub CoPilot.

Education

• West Bengal University of Technology, Kolkata

  Bachelor in Computer Application, {W.B.U.T}, Computers/IT/Programming

  2007 — 2010

• Sunrise English-Medium School

  I.C.S.E & I.S.C, Computer Science

  2007

Skills

• Vmware
• Incident Reporting
• System Administration
• Bmc Patrol
• Control M
• Microsoft Excel
• Powerpoint
• Ca Spectrum
• Dns
• Nagios
• Incident Handling
• Outsourcing
• Ibm Tivoli
• Bmc Remedy
• IT Service Management
• Team Management
• Microsoft Word
• Servers
• Itil
• Operating Systems
• Dhcp
• Virtualization
• IT Operations
• Vsphere
• Vendor Management
• Shell Scripting
• Rdp
• Management
• Sccm
• Windows Xp
• Server Administration
• Active Directory
• Unix
• Xp
• Windows Server
• Ccna
• Consulting
• Tcp/Ip
• Service Desk Management
• Unix Shell Scripting