Prabhat Kapoor

WORK HISTORY

EDUCATION

ABOUT PRABHAT KAPOOR

As a Senior Consultant at Deloitte Canada in the Enabling Area, I bring a strong blend of analytics and technology-driven problem-solving. With an MBA from the DeGroote School of Business and 4.5 years of experience at Deloitte USI and TD Bank, I have honed my skills in business analysis, strategic planning, and Agile methodologies. My work focuses on optimizing technology solutions, enhancing operational efficiency, and driving data-informed decision-making. Passionate about business analytics and process improvement, I thrive in dynamic environments where I can create meaningful impact through innovative solutions.Skills & StrengthsBusiness Analysis: Priority Matrix, Competitive Analysis, KPI Reporting, KRI Reporting, VRIO Analysis, Capacity Planning, Financial Modelling, Stakeholder Analysis, Gantt Chart, Business Process Improvement, SWOT Analysis, STP Analysis, PESTLE Analysis, and Microsoft Applications (Excel, Word, PowerPoint, Teams, SharePoint, Outlook), Decision Matrix, ConfluenceProcesses: Waterfall, Agile, Scrum, Quality Assurance Testing, User Acceptance TestingTechnical Skills: GenAI, SQL, Java, COBOL, PL/SQL, IBM Mainframes (MVS & VSE), DevOps, SAP MM, JIRA, ServiceNow, ZEKE, JCL, ETL Processes, Data Architecture, DBMS, Power BI, Google Analytics, Operating Systems (Linux, MacOS, Microsoft)Soft Skills: Customer Service, Project Management, Critical Decision Making, Leadership Skills, Presentation Skills, Strategic Planning and Management, Business Analysis, Cross-Departmental Collaboration, Negotiation, Requirements Analysis, Change Management, Stakeholder Management, Technical Writing, Risk Management, Resolution ManagementDomains: Retail (Procurement and Online Purchasing), Banking (Compliance Reporting and Technology), Healthcare (Enterprise Billing and Executive Reporting)