Prabhat Ranjan Shahi
Data Analyst with strong skills in SQL, Excel, Power BI, Python, and data visualization
- Role
- Technical Support Analyst at Insiza Technologies Pvt Ltd
- Location
- Patna, IN
- LinkedIn followers
- 500 followers
About Prabhat Ranjan Shahi
As a Technical Support Analyst, I provide end-to-end support for hardware, software, and networking issues while ensuring smooth IT operations. I specialize in using Excel to track, analyze, and generate reports on incidents, system performance, and user support activities. By troubleshooting technical issues and preparing detailed reports, I help management make informed decisions and improve service efficiency. With a strong focus on customer satisfaction and accuracy, I ensure timely resolutions and reliable technical support.
Experience
Technical Support Analyst
Apr 2025 — Present
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering - BE
Sagar Institute of Research Technology & Science (SIRTS), Near ISRO, Ayodhya Nagar, By Pass Road, Bhopal - 462041
Bachelor of Engineering - BE
2016 — 2020
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