Prabhat Pandey

About Prabhat Pandey

Having 25+ years of experience on Information security, IT Infrastructure Management with understanding of Managing IT Outsourcing, Customer Engagement, Technology Solutions, Program and Project Management, Onshore & Offshore Delivery, Tools & Automation, Service Transitioning, Process improvements & Quality initiatives, P&L for Delivery. GCIH, HP & ITIL Certification.Majority of work done on Global Security Operations Management, Data Center Operations, Remote Infrastructure Management - which covers Operating System, Database and Application Administration along with Server Management, Network & Security management, Management of Storage, Backup, Global Security Operations and Monitoring solutions. Extensive experience in managing multiple projects for setting up IT Solution across Currently responsible for the overall end to end service delivery YES BANK with a team size of 412 people. Have good experience of Building Teams, Transitioning new customers and run the Remote Infrastructure Management / Managed Service operations with very complex interlocks between various operational teams spread all across the globe. Handled large teams both direct and virtual, including international functional reporting. Key Skills:ᴥ Service Delivery Management ᴥ Vendor & Contract management ᴥ DC Management ᴥ Global Security Operations Management ᴥ Remote Infrastructure Managementᴥ Incident, Change & Problem Management ᴥ Transition Management ᴥ Risk Managementᴥ IT budget strategy (Cap-ex, Op-ex & RFI and RFP for New projects)ᴥ Audit Handling & ISO, SOX compliance ᴥ Network Data & IT Security Management ᴥ ITIL process Management ᴥ Program Managementᴥ Disaster Recovery and Business Continuity Management

Experience

1. Vice President

   HDFC Bank

   Jun 2021 — Present

Education

• A H Intermediate College

  Intermediate, Physics, chemistry, Maths

  1994 — 1995

• Doctor Ram Manohar Lohia Awadh University

  M. Sc, Chemistry

  1999 — 2002

Skills

• Security Management
• Service Delivery Management
• Project Delivery
• Team Building
• Management
• Information Security Management
• Team Management
• Virtualization
• Strategy
• Corporate Security
• Rfp
• Requirements Analysis
• Cloud Computing
• IT Strategy
• Resource Management
• Sla
• IT Management
• Incident Management
• Leadership
• Unix
• Operations Management
• Process Management
• Transition Management
• People Management
• Data Center
• Vmware
• Vendor Management
• Project Planning
• Managed Services
• Integration
• Team Leadership
• Service Improvement
• Process Improvement
• IT Infrastructure Management
• Business Process
• Infrastructure
• Customer Relationship Management (Crm)
• Service Management
• Crm
• Itil