Prabhat Panda

About Prabhat Panda

I lead strong teams to advance technology and leverage innovation to produce exceptional results for our customers. As an experienced product leader, I know that it takes the efforts of many talented people to make our vision a reality. I consistently deliver the right products and customer outcomes by bringing driven professionals together, motivating them to pursue greatness, and providing the tools for their continued professional development. With my deep experience on the development and operations sides of the innovation equation, I am an effective advocate and subject-matter expert on DevOps and CI/CD environments. I can easily switch between software engineering to strategic discussion with key stakeholders and presenting customer decision-makers about the future of our product.With my current role of product management, I have secured end to end experience of owning and executing product lifecycle.Key Strengths: TEAM LEADERSHIP: My mission as a leader is to chart a path to success that incorporates each person’s unique strengths and weaknesses. I’m known for helping my team move forward and meet goals even in stressful situations by addressing ambiguity, taking accountability for our mistakes, and focusing on the end result. DECISION-MAKING: I can look at projects from both the “forest” and “trees” levels to develop a holistic understanding of the end-to-end process and ensure we’re meeting each requirement for success. Once we commit to a course of action, I excel at encouraging my team to get it done—on time, on spec, and under budget. CUSTOMER EXPERIENCE: After the solution is delivered and successfully implemented, I find that receiving positive feedback from our customers is the most fulfilling part of my job. There’s always more than one way to solve a problem, but I find that the simplest and most customer-focused solutions are often the best.Skills: Salesforce, Search Engine, Google Cloud, Machine Learning (AI/ML), Natural Language Processing (NLP), Data Analytics, SAFe, Agile, Scrum, Kanban.

Experience

1. Product Manager

   Cisco

   Jan 2020 — Present · Raleigh-Durham-Chapel Hill, NC, US

   Maintained responsibility for product strategy and roadmap for Salesforce, Enterprise Search on Google Could, and RMA Automation to transform support services- Engaged with stakeholders and users during the build-out of the product vision, feature priority, and fiscal year planning activities- Utilized data to recommend and consolidate product line ups within one product, one priority list, and one team to deliver the required work. Streamlined and increased the confidence from stakeholders within six months- Coached and mentored the team to follow SAFe and agile best practices. Improved the delivery cycle, consistency in delivery, and overall improved quality of results- Piloted the implementation of Coveo as a search and AI/ML platform. Improved the organization’s data security, contract negotiation, and user experience results- Incorporated machine learning to improve the relevancy of search results. Automated, streamlined, and improved customer experience on RMA procecssing- Partnered with Product Managers and UX SMEs in the management of dependencies, schedules, and consistency throughout the user experience- Incorporated a customer-centric approach that discovered, prepared, and prioritized user features, user stories and results of user acceptance testing.

Education

• Dibrugarh University

  Master of Science - MS, Computer Science

• Sambalpur University

  Bachelor of Science - BS, Mathematics

Skills

• Software Project Management
• Pmo
• Pmp
• Program Management
• Databases
• Release Management
• Data Center
• Sdlc
• Solution Architecture
• Agile Methodologies
• Management
• Java
• Pre-Sales
• Cloud Computing
• Vendor Management
• Cross-Functional Team Leadership