Prabhat Mishra
Senior Software Engineer at Zendesk | Django & Python Expert | Building Scalable Web Applications
- Role
- Senior Software Engineer at Zendesk
- Location
- Pune City, MH, IN
- LinkedIn followers
- 500 followers
About Prabhat Mishra
Senior Software Engineer with 5+ years of full-stack experience building scalable web…
Experience
Senior Software Engineer
Aug 2025 — Present · Pune, IN
I am currently a Senior Software Engineer at Zendesk, actively contributing to the development and improvement of the Guide platform used to manage the Help Center. I work extensively with frontend technologies such as HTML, CSS, JavaScript, React.js, Vue.js, and Handlebars to deliver a seamless and engaging user experience.My role involves integrating advanced search functionality using Algolia, which enhances content discoverability and helps users find relevant information quickly and efficiently.In parallel, I am continuously expanding my knowledge of Zendesk’s ticketing system to better understand customer support workflows and improve the integration between Help Center content and ticket management.My responsibilities include collaborating with cross-functional teams to align feature development with business objectives, ensuring that the platform evolves to meet customer needs and drives support efficiency.
Education
Jobs in Bangalore
Master of Computer Applications - MCA, Computer Programming
2017 — 2020
ICST Institute of Computer Science & Technology
Bachelor of Computer Application, Computer Science
2014 — 2017
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