Prabhat Kumar Giri
Sr. Network Engineer at Tech Mahindra Client Location Bharti Airtel Limited.
- Role
- Sr Network Engineer at Tech Mahindra
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Prabhat Kumar Giri
I have 9+ years of experience in Project delivery, Service Account Manager(SAM), Network…
Experience
Sr Network Engineer
Aug 2025 — Present · Gurugram, IN
Handling – Airtel Services (Leased Line, Wireless, Wireline)Oversee end-to-end service delivery and support for Airtel’s enterprise and retail customers, covering leased line, wireless, and wireline solutions. Responsibilities include:Managing provisioning, configuration, and maintenance of high-speed leased lines, broadband (wireline), and wireless connectivity.Handling customer service requests, incident management, and escalations to ensure SLA compliance.Coordinating with NOC, field engineers, and vendor teams for fault diagnosis, network optimization, and service restoration.Monitoring network performance, implementing preventive measures, and ensuring minimal downtime.Delivering technical support and guidance to customers, ensuring seamless connectivity and superior service experience.
Education
Uttar Pradesh State Board of High School and Intermediate Education (UPMSP)
Intermediate
2012 — 2014
Shri Krishna University
Bachelor of computer science and application , BCA
Monad University
Diploma, Electrical and Electronics Engineering
2010 — 2012
Uttar Pradesh State Board of High School and Intermediate Education (UPMSP)
High School
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