Prabhat Kumar

About Prabhat Kumar

Experienced managerial professional with 12.2 years of progressive expertise in overseeing e-commerce catalog management, content, Defect and Return Reduction programs, as well as personnel management, risk mitigation, forecasting, business continuity planning, operational resilience, framework development, and legal compliance. Currently serving as a Business Operations Manager at Amazon, specializing in Operations, Program Management, and minimizing losses from process failures, policy breaches, system malfunctions, automation glitches, human errors, and fraudulent activities. Working across Europe, North America and PEK regions, collaborating with external and internal stakeholders and teams globally within Retail Business Services. Responsibilities also encompass forecasting, business continuity planning, operational resilience, cost optimization, framework development, legal compliance, and policy enforcement.Skills:• Data Analyst & certified and trained in SQL• Product management• Program Management• Project management• People management• Operations management• Training, career development, coaching & mentoring• Catalog content management & editing• Stakeholder management• Business & process optimization• New marketplace/platform testing & on-boarding management• MS Office suite & Oracle BI reporting• Excellent verbal & written communication• Excellent interpersonal skills• Speak English, German and Hindi

Experience

1. Operations Manager Ii - Artificial Intelligence, Amazon Robotics

   Amazon

   Aug 2025 — Present

Education

• Institute of Management Technology, Ghaziabad

  PGDM, HR

  2012 — 2014