Prabhat Kumar
STEM Graduate | Procure to Pay | Sourcing |Order Management (O2C) | SCM |Sustainable Procurement l Customer Support l LSSGB |
- Role
- Operations Management Trainee at Genpact
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Prabhat Kumar
Procurement, Supply Chain & Operation management Professional, with hands on experience…
Experience
Operations Management Trainee
Apr 2021 — Present · Noida, IN
Checking various of PO inflow (EDI queue, Fax / email inbox) periodically.* Entering orders in the business ERP within given TAT.* Creating delivery note on sales orders in a timely fashion, to ensure products allocation.* Coordinating with shipping facilities to get the product shipped to customer.* Coordinating with carrier team to obtain periodic status of the load (pickup / in transit / delivery).* Coordinating with demand control team to obtain availability dates of short / unavailable items on customer’s order.* Coordinating with customers to obtain substitutes (replacement items) of unavailable items, and share availability dates.* Order track and trace when shipped out of the shipping facility, and share real time updates with the customer.* Creating credit and debit memos in the event of under / over shipment on sales order.* Communicating with customers about various process updates such as –* Analyzing order trend of customer and raise flag if variation experienced.* Work as a team to process any adhoc request promptly.* Deliver quality customer service by researching and responding to all internal & external stakeholders’ inquiries quickly, effectively and professionally.* Ability to analyze and resolve problems before escalating to the next level.
Education
North Maharashtra University
Engineer’s Degree
Pitts Modern School, Gomia
High School
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.