Prabhanjan Reddy Patil

About Prabhanjan Reddy Patil

A Visionary technology leader, Teradata Certified Master & Professional Scrum Master with illustrious career and prestigious ventures. With strong technical background, business insight and the ability to plan & execute strategies, I have gained a track record in delivering value to organizations by effective strategy planning, leading new initiatives / projects, converting challenges into opportunities and ensuring business continuity during the career span. I have exposure in leveraging IT as a strategic tool and assessing the impact of IT-based interventions through regular audits. Keeping up an inquisitive & explorative attitude, this approach adds to the already immense potential for innovation that exists in the field of IT Operations across my career span. My personal traits are – Insight and ingenuity, efficiency, simplification and automation in action. I am a person with combination of skills acquired through practice and observation, battle scares that I wear with pride and superior personal attributes. I am a high-energy driven professional with the zeal to make a difference. I have been recognized as a dependable team player with exceptional problem-solving skills, expertise in maximizing resources and ability to motivate and encourage others.

Experience

1. Senior Manager Advanced Sqle and Vantage (On-prem and Hybrid Cloud Support)

   Teradata

   Sep 2007 — Present · Hyderabad, IN

   Overseeing the Site Leadership Council Programs for Hyderabad Center: Upskilling through Training, Innovation and Cloud Operations• Working on a global program to showcase full breadth of opportunities available within Teradata to all employees and providing them internal career path• Offering an opportunity for all CS Employees in Hyderabad to participate in IP creation for the company• Encouraging the teams to participate in Teradata Hackathon to improve supportability and product quality improvement• Acting as a Product Support Manager and handling Advanced SQL Engine, Vantage and Cloud Operations• Rendering 17*7 hours Teradata Database support from Hyderabad in three shifts• Promoting cross-pollination and career path (across PSTs)• Enhancing velocity and the customer experience (HTR and Customer Satisfaction)• Acting as a Vantage Champion, working towards improving the customer experience with Vantage and Vantage On-Boarding Program• Coordinating in establishing NOS (Native Object Store) Front line Team for quick resolution of NOS issues along with workflow and new process• Overseeing the new support center training/up-skilling and working with New Center Leaders and support teams established in \"Tijuana, Mexico\"• SPOC for all technical escalations on Database, Hadoop, Teradata open platforms• Delivered training to associates on SQLH, Hadoop, Unity and all Teradata issues and Teradata Open platforms/Query Grid to support incidents on AWS/Azure• Acted as the Member of Database Core Team, responsible for debugging the issues from the available information collected through crash-dumps during the database failures• Performed problem triage, analysis on query optimization, incorrect results, system performance, database restarts, snapshots, segment exhaustion, table partitioning, indexes and compression for high database throughput• Supported DBA teams in their Enterprise Backup, Archive and Restore solutions by implementing the best practices

Education

• Indian Institute of Management, Kozhikode

  Executive Accelerated General Management Program

  2020 — 2021

• Jawaharlal Nehru Technological University

  Bachelor of Technology - BTech

  2000 — 2004