Prabhakar Kumar

About Prabhakar Kumar

Experienced Prince2® Practitioner and ITIL®4 Specialist Professional with expertise in project management and ICT projects, driving e-governance initiatives for over 13 years. Skilled in stakeholder management, IT service management, and all aspects of project management including planning, risk management, quality management, and change management. Proven track record of delivering complex projects on time and within budget. Strong communicator with the ability to work effectively with all levels of an organization.

Experience

1. Project Manager

   CMS Computers India Pvt Ltd.

   Oct 2021 — Present · Delhi, IN

   Collaborate with cross-functional teams to ensure alignment and effective communication.\\\\n\\\\nDevelop and implement delivery processes, procedures, and policies to ensure the timely and efficient delivery of products and services in accordance with the project plan\\\\n\\\\nManage performance of all contracted services by securing acceptance and approval of deliverables from project stakeholders\\\\n\\\\nEnsured timely solution delivery adhered to preset SLA to achieve 100% client satisfaction\\\\n\\\\nPlanning and designing the program and proactively monitoring its progress, resolving issues and initiating corrective action\\\\n\\\\nResponsible for Release Management, Change Request Management, Effort & Cost estimation, Implementation, risk management, and escalation of issues.\\\\n\\\\nLeading the service delivery team, managing conflict, and ensuring the team\'s processes and tasks are carried out efficiently.\\\\n\\\\nManage the budget for the delivery department and ensure adherence to budgetary constraints.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• Anna University

  Bachelor of Engineering (B.E.)