Prabhakar Jujare
IT Service Delivery Manager @ Deloitte | ITIL ,CSPO and Prince2 Practitioner Certified
- Role
- IT Service Delivery Manager at Deloitte
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Prabhakar Jujare
As an IT Service Delivery Manager at Deloitte Consulting, my mission is to drive exceptional service delivery, harnessing a robust IT Service Management (ITSM) framework to meet and exceed client expectations. My role encompasses not just oversight of global teams and infrastructures but also a relentless pursuit of service improvement and cost optimization, illustrated by a substantial 200K GBP savings last year.At Unilever, my leadership of a 22-member team across different time zones contributed to maintaining an impressive 99.54% SLA target availability. Our success is underpinned by expertise in service design, capacity management, and change management, along with a commitment to continuous process auditing and enhancements. This dedication ensures that technical and business units are aligned, facilitating smooth transitions and issue resolution.
Experience
IT Service Delivery Manager
Jan 2021 — Present · Bengaluru, IN
Working for Unilever client as a IT service delivery Manager
Education
Sikkim Manipal University - Distance Education
Master of Business Administration (MBA), Project Management
2012 — 2014
Sikkim Manipal University - Distance Education
BSC IT, Information Technology
2003 — 2005
Board of technical education bangalore
Diploma of Education, Computer Science
1994 — 1997
Skills
- Agile Methodologies
- Production Support
- Remittance Processing
- Perl Script
- Oracle
- Linux
- Core Banking
- Global Application Support
- Project Management
- Web Services
- Investment Banking
- Software Project Management
- Itil
- Core Java
- Unix
- Xml
- C++
- Perl
- Shell Scripting
- Retail Banking
- Php
- C++ Language
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