Prabhakar Acharya
AI Enthusiast| Corporate Storyteller| Training & Quality management Professional | Six Sigma green belt certified | Champion of process excellence, Audit and Risk management | Skilled in People Development & Coaching.
- Role
- Training and Quality Manager at Concentrix
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Prabhakar Acharya
Aspiring individual with 20 years of excellent leadership skills & proven track…
Experience
Training and Quality Manager
Apr 2022 — Present · Bengaluru, IN
Managing Training & Transactional Quality function Planning & Managing New hired training batches Responsible for excellent training delivery with 90% training throughput Identifying the training Need, analyzing the inputs and conducting the refresher Measuring the efficacy by doing pre & post refresher comparison on the performance Managing a team of Quality analysts – Assigning the deliverables, performance tracked and developed Responsible for conducting the process audits as per the defined guideline and being compliant to feedback adherence Enhance the Quality performance and implement quality SOPs Identifying the process and gaps and bridging the same with an appropriate plan of action Identifying critical to quality, critical to customer and critical to business opportunities and implementing corrective and preventive actions Providing the business intelligence based on the data analysis through regular audits thus suggesting the process change for continuous improvement. Nurturing & building a strong team to get the high performance from each individual Team performance management – conducting the periodic appraisals
Education
Viveka high school Kota
Bachelor's degree
Dr. B.R. Ambedkar Open University (డా. బీ.ఆర్. అంబేద్కర్ సార్వత్రిక విశ్వవిద్యాలయం)
Bachelor of Arts - BA
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