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Prashant Pathak

Program Management/Service Delivery/Account Management Professional with 24+ years of experience managing IT Infrastructure Services (Datacenter & Network Operations/EUC/Cybersecurity) for Enterprise Customers

Role
Service Delivery Director at HCLTech
Location
Boston, MA, US
LinkedIn followers
500 followers
OperationsView LinkedIn profile

About Prashant Pathak

With over 24 years of experience, I lead IT infrastructure operations at HCLTech as a…

Experience

  1. Service Delivery Director

    HCLTech

    Feb 2021 — Present · Boston, MA, US

Skills

  • Itil
  • Service Delivery
  • Sla
  • Data Center
  • Project Management
  • IT Service Management
  • Incident Management
  • Transition Management
  • IT Operations
  • Problem Management
  • Vendor Management
  • Service Desk
  • Pmp
  • Vmware
  • Active Directory
  • Infrastructure
  • Servers
  • Citrix
  • Pre-Sales
  • Business Process
  • Enterprise Software
  • Program Management
  • Crm
  • Unix
  • Microsoft Exchange
  • Information Technology
  • Technical Support
  • Solution Architecture
  • IT Strategy
  • System Deployment
  • Team Management
  • Outsourcing
  • Requirements Analysis
  • Management
  • Consulting
  • Storage
  • Customer Relationship Management (Crm)
  • Service-Level Agreements (Sla)
  • IT Optimisation
  • Infrastructure Consolidation

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Prashant Pathak — Service Delivery Director at HCLTech in Boston, MA, US | Unifers