Portia Palmer
Corporate Quality Assurance Manager @Gay Lea Foods
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WORK HISTORY
Corporate Quality Assurance Manager @Gay Lea Foods
ON, CA
Reports to the Director of Quality & RA- Collaborate and support Quality Control, Operations and other departments in implementing and maintaining all aspects of Food Safety and Quality Systems- Act as Corporate HACCP Coordinator and support SQF Practitioner- Liaise with customers and government on matters relating to Food Safety and Quality. Lead third party audits, under the auspices of CFIA,OMAFRA, DEIM, on all regulatory matters, and in maintaining the reputation of the 2nd largest dairy co-operative in Canada.
EDUCATION
Australian Institute of Business
Master of Business Administration - MBA, Business Administration and Management, General
University of Technology, formerly The College of Arts, Science & Techology (C.A.S.T)
Chemical Technology
Australian Institute of Business
Graduate Diploma , Business Administration and Management, General
SKILLS
ABOUT PORTIA PALMER
As the Corporate Quality Assurance Manager at Gay Lea Foods, I bring over 25 years of manufacturing experience and 18 years of management and leadership experience to the second largest dairy co-operative in Canada. I have a Master of Business Administration degree from the Australian Institute of Business and a Six Sigma Green Belt certification from Cott Corporation.My mission is to ensure the highest standards of food safety and quality for Gay Lea Foods and its customers, while driving continuous improvement and operational excellence across the organization. I collaborate and support various departments in implementing and maintaining food safety and quality systems, such as HACCP and SQF. I act as the corporate HACCP Coordinator and the SQF Practitioner, and I liaise with customers and government agencies on matters relating to food safety and quality. I lead and support third party audits, and I have achieved zero non-conformances, reduced customer complaints, increased user retention, and attained safety milestones. I am passionate about delivering excellence, mentoring and developing high performance teams, and contributing to the growth and reputation of Gay Lea Foods.
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