Bob Powers

About Bob Powers

Proven eCommerce leader, with 20+ years of experience, delivering over $70 MM in…

Experience

1. Senior Vice President

   Bank of America

   Jan 2003 — Present · Charlotte, NC, US

   Selected by Bank of America management to lead various high-profile projects, some independently, some with direct reports.• Led cross-functional teams consisting of employees, consultants and vendors in delivering security, payments and mobile banking projects to 20+ million customers. Results: Reduced fraud loss by 5%(Sitekey, eAlerts); reduced transaction costs (Online wires & Mobile Banking) through channel migration.• Responsible for overall leadership, adoption and execution for Agile project-management methodology to expedite life cycle of projects. Built 7-member leadership team that led the delivery of 18 agile projects over a 2-year period. Result: All projects were deployed on time, within budget with an improvement to code quality.• Developed and coordinated (ongoing) the Company’s largest ATM / ATA hardware certification strategy to achieve better reliability and new capabilities to all ATMs over a five year period. Result: Addresses vendor end of support timeline while implementing the latest technology in support of the bank’s future strategies. • Managed Bank’s implementation of Security and Fraud Alerts. Alerts are short messages sent to customers about their online account activity via email or mobile device. Result: S & FA were touted by customers as one of the top reasons in their use of online banking. 4 million customers signed up by end of year 2. Alerts won Corporate Insights’ “Bank Monitor Gold Award” for excellence in online/offline service in 2006 and 2007• Led Bank’s migration from Windows XP to Windows 7 operating system for ATMs. Microsoft stopped supporting Windows XP, effective April 2014, and security issues would prevail. Result: Successful migration avoided paying penalties to Microsoft, while maintaining stability. • Designed and implemented Online & Mobile channel release management and business readiness processes.

Education

• State University of New York at Cobleskill

  Associate’s Degree

• State University of New York at Buffalo

  Bachelor’s Degree

Skills

• Banking
• Risk Management
• Software Development
• Project Portfolio Management
• Business Development
• E-Commerce
• Project Management
• Software Development Life Cycle (Sdlc)
• Business Process
• Process Improvement
• Cross-Functional Team Leadership
• Business Process Improvement
• Agile Methodologies
• Agile Certified Product Owner
• Management
• Mobile Devices
• Vendor Management
• Security
• Enterprise Software
• Project Management Office (Pmo)
• Sdlc
• Sales
• Business Analysis
• Financial Services
• Product Development
• Product Management
• Program Management
• Pmo
• Leadership