Poulomi Bhowmick
Senior Business Analyst | Payments & Banking Domain | Agile | SQL | Data-Driven Decision Making | Digital Transformation| Financial Services| SAP S/4HANA | Tableau | Data Analytics
- Role
- Senior Business Analyst at USAA
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Poulomi Bhowmick
Data is the sword of the 21st century; those who master it shape the future.” I…
Experience
Senior Business Analyst
Apr 2023 — Present · Houston, TX, US
Demonstrated strong analytical expertise by meticulously gathering, analyzing, and managing user stories and defining detailed acceptance criteria through stakeholder interviews and collaborative sessions with business users.Partnered closely with business unit leaders to gain deep insights into operational processes related to payment systems, loyalty rewards, promotional redemptions, and gift programs, contributing to enhanced customer experience and process efficiency.Cultivated strategic relationships with cross-functional teams to develop a comprehensive understanding of business objectives, product roadmaps, service offerings, workflows, and revenue generation models, thereby driving data-informed decision-making.Employed Agile methodologies using Jira and Confluence to manage the entire project lifecycle—facilitating backlog refinement, sprint planning, daily scrum meetings, sprint reviews, product demonstrations, and retrospectives—ensuring alignment with agile best practices.Provided continuous communication of project updates, risks, and scope changes to key stakeholders, implementing structured change control processes and impact assessments to minimize business disruption.Utilized Jira dashboards and reports to monitor sprint velocity, team performance metrics, and project milestones, ensuring real-time visibility into iteration progress and release planning.Played an integral role in Agile ceremonies including Sprint Planning, Backlog Grooming, Daily Stand-Ups, Sprint Reviews, and Retrospectives, ensuring consistent engagement and team alignment.Acted as a liaison between development and QA teams—reviewing and validating test scripts, clarifying requirements for test data creation, and ensuring comprehensive test coverage and defect traceability.Collaborated with executive leadership, data analysts, technical leads, and project managers to refine business and functional requirements.
Education
West Bengal University of Technology, Kolkata
Bachelor's degree
2008 — 2012
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