Tom Porter

Senior Service Manager @Syntura

Braintree, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2023 — Present

Senior Service Manager @Syntura

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London, GB

hSo is your partner in implementing, deploying and managing IT Cloud & Telecom solutions that adapt to all your needs, whether big or small. We provide services to Public, Private & Voluntary sectors.By owning and operating our own core low-latency resilient MPLS network, we provide the underlying infrastructure to ensure that your employees can access business applications anytime, anywhere.

EDUCATION

2012 — 2012

ITIL

ITIL 3 Foundation, Customer Service Management

1995 — 1997

Braintree College

GNVQ Leisure and Tourism

2018

LEAN

LEAN Awareness

1997 — 2000

Buckinghamshire New University

BA HONS, Sports Management

SKILLS

Managed ServicesNetworkingContinuous ImprovementProfessional ServicesSlaEthernetService Improvement PlansRoot Cause AnalysisNew Business DevelopmentPlanning and OrganisingTeam ManagementAccount ManagementPre-SalesTelecommunication ServicesBusiness ResilienceService ManagementCustomer Service ManagementTeam WorkService DeliveryCloud ComputingItilVoipBusiness Service ReviewsTelecommunications

ABOUT TOM PORTER

With over 20 years of experience in the telecommunications and IT industry, I am an…

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Tom Porter — Senior Service Manager at Syntura in Braintree, GB | Unifers