Porkodi P

About Porkodi P

I am a healthcare administrative and public relations professional with 6+ years of experience in hospital operations, patient engagement, and social welfare services. At MIOT International, I manage patient relations and cross-department coordination, ensuring smooth communication and care delivery. Earlier, as a Welfare Officer at Udavum Karangal, I supported children and families through counseling, case management, and government collaboration.I am passionate about creating positive patient experiences, building community trust, and supporting efficient hospital administration. I am now seeking opportunities in administration, hospital management, or patient relations roles where I can contribute my skills in communication, compliance, and service delivery

Experience

1. Public Relations Officer

   Miot International

   Mar 2023 — Present

   Served as the first point of contact for patients and attendants, handling 100+ daily interactions with empathy and professionalism.Collaborated with doctors, billing, and administrative teams to streamline communication, ensuring smooth patient experiences.Coordinated PR campaigns, awareness programs, and community events, enhancing the hospital’s visibility and public trust.Drafted and explained treatment plans, billing details, and service guidelines, reducing patient confusion by 20%.Handled sensitive patient concerns with discretion, achieving higher patient satisfaction scores.Maintained compliance with hospital policies by safeguarding confidential patient records.Contributed to MIOT’s reputation as a leading healthcare provider through strategic communication efforts.

Education

• Sindhi College of Arts & Science - India

  Master of Social Work - MSW, Human Resources Management/Personnel Administration, General

• GOVT

  High School Diploma

• Govt High School

  SSLC (X)

• Sindhi College of Arts & Science - India

  Bachelor's degree, Information System and Management