Poorvi Khanna
Senior Research Associate-ai @Keywords Studios
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WORK HISTORY
Senior Research Associate-ai @Keywords Studios
Gurugram, IN
Leading and managing a team of 15 members, ensuring smooth day-to-day operations and timely project delivery. Responsible for conducting quality checks to ensure work meets defined standards, resolving team queries, and providing continuous guidance. Regularly conduct one-on-one meetings to review performance, address concerns, and support individual growth. Handle leave approvals, monitor productivity, and motivate the team to achieve daily and monthly targets. Prepare and maintain KPI and performance reports while ensuring adherence to quality and efficiency benchmarks.
EDUCATION
Christ church college, kanpur
Masters of commerce- mcom bachleors of commerce - bcom, commerce
United Public School
Icse isc, Computer Science commerce accounting mathematics economics english
ABOUT POORVI KHANNA
Team Lead at Keywords Studios with hands-on experience in leading a team of 15+ professionals to deliver high-quality results. I specialize in people management, quality assurance, performance tracking, and KPI reporting.I drive accountability, productivity, and quality standards through regular reviews, one-on-one coaching, target monitoring, and effective issue resolution. Known for building motivated teams, maintaining delivery excellence, and ensuring consistent performance against SLAs.Key Skills: Team Leadership |Trainer| Quality Assurance | KPI & Performance Management | Target Achievement | Coaching & Feedback | Process Improvement
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