Poorva Agarwal

French Customer Support Associate at TechM | French Instructor | Delf B1

Role
Customer Support Associate at Tech Mahindra
Location
New Delhi, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Poorva Agarwal

Meet me, a dedicated and driven student currently pursuing my Bachelor\'s degree in French from Delhi University. I have always had a passion for languages, and my studies have allowed me to explore the nuances and intricacies of the French language. Throughout my academic career, I have maintained an impressive academic record, consistently earning top grades and receiving accolades for my outstanding work. I have also taken advantage of a range of opportunities to further my knowledge and skills. Now, as I approach graduation, I am eager to put my skills and passion to work in the professional world. I am actively seeking job opportunities that will allow me to use my language skills and cultural knowledge to contribute to an organization in a meaningful way. I am a hard-working and dedicated individual, with excellent communication skills and a talent for language acquisition. I am also a quick learner and a natural problem solver, with a keen eye for detail and a strong work ethic. Overall, I am a promising young talent. With my passion for languages and my commitment to excellence.

Experience

  1. Customer Support Associate

    Tech Mahindra

    Jun 2023 — Present · Noida, IN

    Customer Support Associate at ASOS (French Team)\\\\n\\\\nI served as a Customer Support Associate at ASOS within the French team. My role involved providing exceptional assistance to French-speaking customers, resolving inquiries, and ensuring their satisfaction. I excelled in problem-solving, communication, and collaboration with cross-functional teams. I consistently met or exceeded KPIs and received recognition for my customer service skills. Working at ASOS\'s French team enhanced my communication and problem-solving abilities while deepening my understanding of customer preferences in the fashion industry.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

  • Delhi Public School - India

    10th, General Studies

    2018 — 2019

  • Alliance Française de Delhi

    Delf B1

  • Department of Germanic and Romance Studies - DELHI UNIVERSITY

    Bachelor of Arts - BA, French Studies

    2021 — 2024

  • Delhi Public School - India

    12th, French

    2019 — 2021

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Poorva Agarwal — Customer Support Associate at Tech Mahindra in New Delhi, IN | Unifers