Poornima Soni

Senior Customer Success Manager at Amazon

Role
Senior Customer Success Manager at Amazon
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Poornima Soni

7+ years of Consulting and Customer Success experience with a track record of dealing with complex, cross-functional teams in a fast-paced and ambiguous environment. • Passion for advocating on behalf of customers by leveraging technology-based solutions to drive adoption and expansion through value realization.• Effective communicator, strategic thinker, and innovator with the ability to deliver performance synergy across large matrix and cross-functional teams globally.• Extensive international travel experience working with teams/customers across different geographies.• Social media content creator with a passion for storytelling and digital marketing, producing engaging and shareable content that drives brand awareness and increases audience engagement.

Experience

  1. Senior Customer Success Manager

    Amazon

    Dec 2024 — Present · Seattle, WA, US

Education

  • Hult International Business School

    Master of Science - MS, International Marketing

    2019 — 2020

  • Osmania University

    Bachelor of Commerce, Marketing and Advertising

  • Westcliff University

    Doctor's Degree, Business Administration and Management, General

Skills

  • Business Analysis
  • Market Research
  • Management Consulting
  • Business Process Improvement
  • Accounting
  • Analytics

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Poornima Soni — Senior Customer Success Manager at Amazon in Seattle, WA, US | Unifers