Poorna M.
Customer Success Manager @IP Infusion
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WORK HISTORY
Customer Success Manager @IP Infusion
CA
EDUCATION
Savitribai Phule Pune University
Bachelor's degree, Electrical, Electronics and Communications Engineering
Lighthouse Labs
Diploma of Education, CyberSecurity
ABOUT POORNA M.
Experienced incident management and network operations professional. I use my knowledge to make a real difference for customers by providing valuable support. My strengths lie in my resourcefulness, innovation, and strong analytical skills, which enable me to troubleshoot and resolve issues effectively. Known for my ability to communicate clearly and collaborate effectively, I am committed to enhancing organizational security and operational efficiency through proactive monitoring, incident response, and continuous improvement. I\'m eager to apply my academic knowledge and transferable skills to contribute meaningfully to a IT and cybersecurity team.
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