Poonam Handa

Major Incident Manager @Bell

Mississauga, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Dec 2020 — Present

Major Incident Manager @Bell

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Mississauga, ON, CA

EDUCATION

2013 — 2014

Ryerson University

Master of Engineering (MEng)

2009 — 2010

Humber College

Post Graduate Diploma

2004 — 2008

Institute of Engineering and Technology Bhaddal, India

Bachelors of Technology

SKILLS

BgpDnsEigrpFast EthernetOtvArpHardwareCcnaMpls NetworkingUcsComputer Network OperationsTestingIpconfigVpcBorder Gateway Protocol (Bgp)Nexus 7kPacket TracerOspfInternet Protocol Suite (Tcp/Ip)Cisco TechnologiesRouting ProtocolsIcmpRoutersPublic RelationsCisco NexusTroubleshootingWireless NetworkingSpanning TreeComputer HardwareDhcpTelecommunicationsCisco Systems ProductsSwitchesNetwork AdministrationNetwork SimulationServersPrivate CloudHyperterminalTechnical RecruitingDomain Name System (Dns)

ABOUT POONAM HANDA

Incident Management, Change Management, Service Management++ Reporting, MicroStrategy, Analance++Network Operations: ITSM Remedy, ServiceNow, ServiceDesk++Cloud Technology: AWS Solution Architect Associate++Administration: VMware, vSphere 5, vCenter, Splunk, ORION SolarWinds, BMC BladeLogic Server Automation 8.2, 8.5, Ansible, WebLogic, iLO, DNS, DHCP, TCP/UDP/IP, MS Office++Operating systems: RHEL6, Centos, Windows Server 2016, 2008, R2, 2003 and Windows

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