Poonam Sundar Raj
Global Supply Chain Manager - Visa and Immigration @Sirva
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WORK HISTORY
Global Supply Chain Manager - Visa and Immigration @Sirva
Bangalore, IN
Supply Chain Manager - Global - Year 2022 to present * Supply Chain Manager - APAC - Year 2018 to 2022* Global Assignment Consultant : Year 2016 to 2018• Spearheaded decision-making processes pertaining to supplier network management following RMC merger.• Implemented project plans within set timelines and presented efficiency-improving supply chain strategies to business.• Oversaw global Visa and Immigration suppliers.• Facilitated business partners to address needs by leveraging precise suppliers.• Participated in sourcing and selection of suppliers while engaging with key stakeholders.• Project management: Facilitated communication between client account directors, sales team, and suppliers.• Supplier sourcing: Managed supplier RFPs in Zycus, evaluated responses, and shortlisted candidates for e-auction.• Contract management: Handled comprehensive contract management tasks from creation to renewal within the Zycus platform.• Supplier onboarding: Integrated new suppliers and facilitated their system usage.• Supplier performance management: Monitored vendor efficiency with routine evaluation measures including Voice of Customer reports.• Client RFP: Submitted pricing, audited documents, and updated RFP tracker for client requests.• Coordinated services handled by SCMs, including DGAM and Marketing.• Coordinated with finance, GAC, SDMs to manage payment processes.• Ensured timely updates of supplier matrix to incorporate latest rates.• Communicated critical insights on COVID-19 market changes to global stakeholders.• Client implementation: Ensured smooth client implementation by managing rates, billing, SOWs, and communication with suppliers.• Leveraged Sirva tools for optimal performance: Business objects, Service Engine, Zycus, SharePoint.• Coordinated responses to various operation-related inquiries.
EDUCATION
St Josephs College
Post graduation, International Business
Mount carmel college
Bachelor of Science (B.Sc.), Dietetics and Clinical Nutrition Services
SKILLS
ABOUT POONAM SUNDAR RAJ
A highly motivated and results-driven supply chain management and client servicing…
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