Poonam Singh

Assistant Manager

Role
Assistant Manager at Reliance Retail
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Poonam Singh

IT Professional comes with a strong background of 7+ years of experience in Content…

Experience

  1. Assistant Manager

    Reliance Retail

    Aug 2018 — Present · Navi Mumbai, IN

    Leading a team of 10 associates of Content & Marketing team.• Complete product cataloguing using Hybris (SAP)/Infibeam/Fynd• Supervising catalogue productivity, tracking landing page and catalogue performance.• Forecasted & monitored categories and drove strategic projects & promotional campaigns to achieve business objectives• Formulate cross-platform content and SEO strategy. Monitor Web Analytics to ascertain engagement• Involved in performing A/B testing to compare multiple versions of a single variable.• Plan and implement daily/weekly/monthly promotions on category-specific storefronts, as well as homepage and other cross-sell locations.• Work directly with Merchants to understand products that will be on promotion daily/weekly/monthly/quarterly and develop the online marketing plan for promotions based on forecast, marketing initiatives, seasonal campaigns, etc.• Strategically display all products in each promotion to increase sales and site conversion.• Pull daily metrics to analyze performance of all homepage banners and recommend/implement changes in promotional strategy to drive sales/increase conversion. Product Configuration- Catalogue Operation & User Support Management• Marketing multichannel campaign planogram Design and Analysis (Deliverability, Open Rate, Click Rates, Page views, Conversion rate).• Assisted marketing teams with roadmap planning to inform the work delivery scope; led teams through backlog build out sessions and established team delivery cadences which led to more reliable work delivery.• Created UAT cases to provide current product environment add-ons.• CVR Optimization: Selection of products based on their past performance- sales, sessions/pageviews, CVR, AOV, focus category.• Supporting social media content strategy.

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Poonam Singh — Assistant Manager at Reliance Retail in Mumbai, MH, IN | Unifers