Poonam Singh

About Poonam Singh

Working currently as FinOps Practitioner/Cloud Cost Optimization/Cloud FinOps Lead.Over 16+ years’ experience in the information technology including 10 years with IT Operation Cloud Analyst/Incident manager and 5 + years as FinOps Practitioner. • I am certified FinOps Practitioner. Specialise in leading FinOps initiatives, with a strong focus on cloud cost reduction and optimization using Cloud native tools & FinOps tool.• Expertise in Cloud Native tool for Costing (AWS Cost Explorer & Azure Cost Management ) & Recommendation (AWS Cost Explorer & Azure Advisor) along with 3rd party optimization tool like Flexera, Cloudability, VMware Cloud Health etc.• Building delivery frameworks, establishing program management metrics, and consistently delivering on-time and on-budget projects.• Experience in integrating 3rd party Cloud optimization tool with native cloud tools. • Expertise in Data analysis, including the use of tools like Advance Excel, Power BI, Tableau to bring insight of complex data sets to simple view.• Process designing and implementationAlong with above key objective also have experience on below work area:I have been recognized by clients and managers for consistently going the extra mile and detailed project planning, product support and bringing business to the project.• Knowledge of ITIL best practices with a focus on Incident Management, service restoration, incident documentation, and process improvement.• Oversee ticket systems for all incidents and requests including both ServiceNow and Remedy for the team.• Incident, Major Incident, and Problem Management, Change Management• Strong communication and presentation skills with ability to communicate at all levels.• Knowledge Architect and preparing how to guide, quick start guide for clients, project and internal users.• Working as Knowledge Management Architect that covers Content Management, Designing and template creations• Client On boarding to Accenture Hybrid Cloud Portal - We work with Azure, Amazon, Google, OBS, NTTA vendors. • Involves managing the teams and its data, progress, queue monitoring, working on CI (Continues Improvements), training new joiners, preparing reports for Leadership and play role of PMO and cover Release Management Process along with testing and working on enhancements and defects.• Hands on knowledge and experience of multimedia and designing tools like Maya Studio, 3D Max, After Effect, Flash, Photoshop, Illustrator, Corel Draw, Adobe creative suite.

Experience

1. Cloud Cost Optimization Lead Finops Lead

   Accenture

   Dec 2020 — Present · IN

   FinOps Engineer with deep mastery in optimizing multi-cloud spend (AWS, Azure, GCP), enabling financial accountability, scalable cost governance, and strategic cloud efficiency across enterprise environment.• FinOps Engineer Proven ability to build scalable FinOps frameworks, drive financial accountability across engineering teams, and convert cost data into strategic business insights. Adept at maximizing cloud value through automation, governance, and continuous cost efficiency programs.• Built advanced cost reporting and forecasting models, enabling data-driven decision-making for engineering and finance leadership.• Established multi-cloud tagging, allocation, and chargeback frameworks to increase cost transparency and accountability across teams.• Building delivery frameworks, establishing program management metrics, and consistently delivering on-time and on-budget projects. • Expertise in Cloud Native tool for Costing (AWS Cost Explorer & Azure Cost Management )CORE SKILLS• Cloud Financial Management• Budgeting & Forecasting• Cost Optimization Strategy• Usage & Spend Analysis• Reporting & Dashboards• Stakeholder Engagement• Governance & Policy Development• Process Improvement• FinOps Framework Practitioner• Cloud Usage Analysis• Cost & Performance Reporting• Data Visualization & Dashboards• Trend Analysis & InsightsTOOLS• Excel • Power BI / Tableau • Cloud Billing Portals (AWS/Azure/GCP) FinOps Tools (Apptio Cloudability, CloudHealth, Flexera) • Documentation Platforms (Confluence, SharePoint, Jira)

Education

• Punjabi University, Patiala

  Bachelor's degree, Biology, General

  2006 — 2009

• Kendriya Vidyalaya

  Computer Science