Poonam Sawant
Team Lead @ Phreesia - SAAS US Healthcare | Healthcare Technology | Project Management | PSM I | Customer Services and Success
- Role
- Client Services Team Lead at Phreesia
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Poonam Sawant
As a Sr. Implementation Consultant at Phreesia, I lead end-to-end software implementation projects for healthcare practices in North America that use leading electronic health record systems like Athena, eCW, Modmed, Unlimited Financials. I work closely with primary stakeholders from hospitals and clinics to help them enhance their patient intake experience and reduce staff burden, while ensuring quality and timely delivery of the contracted products. I have a MBA in Hospital and Health Care Management from Symbiosis Institute of Health Sciences, and over 6 years of experience in healthcare management, customer success, and project management. I have proven skills in client relationship management, performance monitoring, communication, and problem-solving, and have received recognition and awards for my work. I am passionate about healthcare technology and innovation, and I strive to contribute to the optimization and retention of our accounts.
Experience
Client Services Team Lead
Feb 2026 — Present
Education
Symbiosis Institute of Health Sciences
Master of Business Administration - MBA, Hospital and Health Care Facilities Administration/Management
2017 — 2019
Symbiosis Institute of Health Sciences
Diploma in Biomedical Instrumentation (DBI)
2016 — 2017
Symbiosis Institute of Health Sciences
Bachelor of Science (BSc), Cardiovascular Technology/Technologist
2014 — 2017
Army public school bareilly
senior secondary school, Science with PCB as major subjects and physical education as optional
2012 — 2014
Army public school jammu cantt
Higher Secondary School
2010 — 2012
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