Poonam Sabale

Branch Operation Manager/Banking Operations & Compliance/KYC/AML & Risk Management/Customer Service Excellence / Branch Management & Leadership/Audit & Regulatory Compliance/Sales&Business Growth/Digital&Retail Banking

Role: Branch Operations Manager at HDFC Bank
Location: Pune District, MH, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Poonam Sabale

Experienced Banking Operations & Compliance Professional with over 8 years of expertise…

Experience

Branch Operations Manager
HDFC Bank
Aug 2024 — Present · Pune, IN
Performed end-to-end KYC onboarding for new & existing clients by reviewing clientdocumentation, public records, & vendor databases in accordance with global KYC/AML standards.Conducted due diligence (CDD) & enhanced due diligence (EDD) reviews, analyzing client profiles,documentation, and negative media to assess and assign appropriate risk ratings.Executed Office of Foreign Assets Control (OFAC), sanctions, and Politically Exposed Person (PEP),Reviewedand validated data quality of KYC records ensuring completeness and compliance with regulatory (BSA/AML),legal, and audit requirements.Supported ongoing monitoring and periodic reviews, including client static data updates, account closuretracking, and remediation of documentation breaks.Prepared KYC files and client due diligence packages for review by Relationship Managers, ensuring accuracy, risk assessment, and proper escalation of high-riskcases.Interfaced with Front Office, Legal, Compliance, and Operations to coordinate onboarding and resolvedocumentation or risk-related issues.Oversaw KYC case management including onboardin and offboarding of clients while ensuring adherence tointernal policies and procedures.Participated in AML compliance projects related to quality assurance, regulatory updates, and operationalprocess improvement.Collaborated with global Client Identification (CID) teams to ensure consistency and completeness in globalKYC requirements.Managed client outreach for required documentation, responded to internal inquiries, andprovided KYC subject matter expertise to stakeholders.Produced reports on KYC breaks, pipeline status, and KPIs; supported performance meetings with and compliance teams.Conducted client research using external data sources to identify adversemedia, sanction risks, and verify UBO Reviewed and analyzed Patriot Act Certifications, correspondent banking profiles, and Vostro accountdocumentation for completeness and regulatory complia

Education

Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)
Science, Biology/Biological Sciences, General
Mahatma Phule Krishi Vidyapeeth (MPKV),
Bsc, Agriculture, Agriculture Operations, and Related Sciences
Certified Business Analyst from COEPD endorsed by IIBA EEP.
Business Analyst

Contact information

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Work email
•••••@hdfc.bank.in
Personal email
•••••@•••••.com
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Current company

HDFC Bank

Banking · 216K employees · Mumbai, Maharashtra, India

HDFC Bank is India's largest private sector bank, offering a comprehensive range of financial products and services to our customer base of over 92 million. Our extensive distribution network of 8,919 branches and 21,031 ATMs across 3,836 cities and towns as of August 2024, reaches every corner of the country, making us accessible to millions. Promoted by Housing Development Finance Corporation (HDFC), India's leading housing finance company, HDFC Bank began operations in 1995 with a simple mission: to be a "World-class Indian Bank". With a single-minded focus on product leadership, customer focus and operational excellence, we have emerged as a leading player in all our business segments. We cater to individuals and businesses, offering a full range of innovative banking solutions including loans, payments, and wealth management. Our business solutions empower companies of all sizes, from MSMEs to large corporations, helping them grow with tailored banking services and financial tools. In 2023, the Bank merged with HDFC Ltd, combining our robust banking services with HDFC Ltd's legacy of leadership in housing finance. This merger enhances our ability to offer home loans and other financial services, ensuring seamless access for customers across urban and rural areas. As a socially responsible corporate citizen, we believe in banking with a purpose. Through our CSR initiative, Parivartan, we actively work to drive positive change across education, healthcare, skills training, and sustainable livelihoods impacting over 10 crore lives across the country. Our commitment to community impact is as strong as our dedication to delivering value to our stakeholders. As we expand, we continue to stay at the forefront of innovation, offering seamless digital banking experiences to enhance the lives of our customers. HDFC Bank prioritises the security of its systems and remains committed to maintaining the confidentiality of its customers' data. As a precaution

hdfc.bank.in

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About Poonam Sabale

Experience

Branch Operations Manager

Education

Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)

Mahatma Phule Krishi Vidyapeeth (MPKV),

Certified Business Analyst from COEPD endorsed by IIBA EEP.

Find verified contacts for anyone on LinkedIn