Poonam Pradhan

About Poonam Pradhan

Skilled in coaching individuals for corporate communication, interview preparation, and customer interactions. Passionate about helping professionals refine their communication skills for career growth Training & Development – Conducted structured programs to enhance professional communication skills and process training for employees in India & Philippines. Voice & Accent Neutralization – Coaching individuals to refine pronunciation, clarity, and fluency for effective communication. Interpersonal & Soft Skills Training – Guiding professionals in workplace communication, teamwork, and leadership development. Client Interaction & Call Handling – Managed Lloyds Bank (UK) customers, ensuring effective client communication and professional etiquette. Voiceover & Narration – Providing professional voiceovers for corporate events, presentations, and training materials. Recruitment & Talent Acquisition – Experienced in sourcing, screening, and conducting interviews for multiple candidates. Content Creation Tools – Proficient in Canva, Gamma for designing engaging training materials and presentations. Speech & Voiceover – Basic proficiency and other voice modulation tools for voiceovers and training materials. Worked on understanding end-to-end business and finding the correct solution or tool to support the business. Implementing the BI tools accordingly. Having analytical, logical and problem-solving skills. Ability to adopt to new technologies by self learning.

Experience

1. Training and Development Manager

   Gwc Data.Ai

   Oct 2021 — Present · Bengaluru, IN

Education

• Notre Dame Academy, Darjeeling

  CBSE

• ST JOSEPH COLLEGE, DARJEELING

  B.COM