Poonam Karia

About Poonam Karia

Strategic technology leader with 18+ years of experience driving global cloud infrastructure, hyperscale data center programs, and AI-ready initiatives. Currently leading the onboarding and integration of 112+ colocation sites for a large global cloud provider across North America, EMEA, and APAC.I combine hands-on technical expertise with executive leadership, bridging business strategy and infrastructure execution. I directly manage 10 technical profiles, including program leads, technical leads, cloud developers, and Java engineers, while acting as single point of contact for multiple global business stakeholders across APAC, EMEA, and NASA programs. Previously coordinated communications with 13 regional technical owners to ensure seamless colocation integration.Technical & Program Expertise: • MQTT broker operations (HiveMQ), Sparkplug B, REST APIs, Google Pub/Sub, GCP logs, SSL certificate management, telnet/ping troubleshooting, and automation using Google Apps Script • Global program leadership, vendor management, and cross-functional stakeholder alignment • Agile, Scrum, and SAFe practices, with strong analytical and root-cause problem-solving skillsKey Achievements: • Onboarded and integrated 90+ global colocation sites, ensuring operational readiness for cloud workloads • Designed telemetry pipelines and event-driven data flows using Google Pub/Sub and MQTT • Developed automation tools and mini portals to improve reporting and operational efficiency • Independently troubleshoot colo connectivity and broker integration issues, reducing downtime and improving SLA adherencePreviously led data extraction, product design, and cloud deployment initiatives using Java.NET, AWS, and SQL, delivering operational and analytical platforms for retail, financial, and technology clients.Passionate about building high-performing teams, delivering transformational infrastructure programs, and scaling technology for AI and cloud innovation.Open to Director / VP level leadership opportunities in global cloud infrastructure, AI programs, or data center operations.

Experience

1. Director Senior Technical Program Manager & Sme Global Cloud & Data Center Programs

   Accenture

   Jan 2022 — Present · Bengaluru, IN

   Global Technical Program Manager Lead 10 technical profiles, including program leads, technical leads, cloud developers, and Java engineers, driving global colocation integration programs. • Serve as single point of contact for multiple global business stakeholders across APAC, EMEA, and NASA programs. • Onboarded and integrated 110+ colocation data center sites for a hyperscale cloud provider. • Architected telemetry pipelines using MQTT (HiveMQ), Sparkplug B, and Google Pub/Sub for real-time event-driven operational insights. • Independently troubleshoot colo connectivity and broker integration issues using telnet, ping, SSL certificate management, REST APIs, and Postman. • Developed automation tools and mini portals using Google Apps Script to streamline reporting and dashboards. • Drive Agile, Scrum, and SAFe practices, improving process efficiency and delivery predictability. • Previously coordinated communications with 13 regional technical owners to ensure seamless integration.

Education

• Full Time MBA

  Master of Business Administration - MBA, HR & Marketing

  2007 — 2009

• Information Technology

  B.Sc.I.T., Computer Science

  2001 — 2004

Skills

• IT Recruitment
• Html
• Interviews
• Project Planning
• Mysql
• Human Resources
• Databases
• E-Commerce
• Crm
• Web Design
• Sdlc
• Joomla
• HR Policies
• Training
• Project Management
• Consulting
• Wordpress
• Javascript
• Team Management
• Business Development
• Web Development
• SEO
• Business Analysis
• Php