Poonam Hooda
SIAM Problem Manager at HCL Technologies
- Role
- Technical Specialist at HCLTech
- Location
- West Delhi, DL, IN
- LinkedIn followers
- 500 followers
Information TechnologyView LinkedIn profile
About Poonam Hooda
SIAM Problem Manager at HCL Technologies. ITIL intermediate Certified in service…
Experience
Technical Specialist
Feb 2023 — Present · Noida, IN
Working as SIAM Problem Manager in Mattel project.
Education
Vishveshvarya college of ENgg
Bachelor of Technology (BTech)
2003 — 2007
Sikkim Manipal University - Distance Education
Master of Business Administration (MBA)
2010 — 2013
Skills
- Microsoft Sql Server
- Service Delivery
- IT Service Management
- Technical Support
- Business Analysis
- Sla
- Project Management
- Web Services
- System Administration
- IT Operations
- Incident Management
- Disaster Recovery
- Active Directory
- Unix
- Windows Server
- Requirements Analysis
- Transition Management
- Team Management
- Agile Methodologies
- Management
- Sql
- Six Sigma
- Team Leadership
- Erp
- Sdlc
- Vendor Management
- Software Project Management
- Itil
- Project Delivery
- Business Intelligence
- Service Delivery Management
- Pre-Sales
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