Pooja Talreja
Certified ScrumMaster (CSM®) | Senior Consultant | Business Analyst | Project Manager
- Role
- Senior Consultant at PwC India
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Pooja Talreja
I’m a Digital Transformation & Product professional with 7+ years of experience across Banking and Telecom domains — leading high-impact initiatives in loan servicing, customer onboarding, KYC/AML compliance, and omni-channel digital journeys.My core strength lies in bridging business goals with technology — having led end-to-end delivery of platforms such as WhatsApp Banking, Mobile Banking, and Digital KYC/e-SIM activation. I specialize in transforming legacy processes through automation, digitization, and agile delivery, ensuring improved turnaround time (TAT), regulatory compliance, and enhanced customer experience.I’ve worked closely with cross-functional teams — product owners, design, development, QA, compliance, and vendors — to conceptualize and deliver digital journeys that are scalable, secure, and user-centric.Tools & frameworks I regularly work with- Agile (Scrum, sprint planning, backlog grooming)- Digital Lending Journeys- KYC, AML, e-KYC, Regulatory Compliance (DoT/TRAI)- Customer Experience Design (UI/UX inputs, benchmarking, CX simplification)- Business Analysis & Product Documentation- Vendor & Stakeholder ManagementI’m now looking to apply this expertise in the Fintech space — especially with teams working on digital lending, neobanking, RegTech, or payment ecosystems — where I can contribute to building next-gen financial experiences at scale.
Experience
Senior Consultant
Apr 2023 — Present
Education
Indian Institute of Management, Kozhikode
Executive Managememt Development Programme, General Management Programme for Business Excellence
Thadomal Shahani Engineering College
Bachelor’s Degree, Information Technology
2015 — 2018
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