Pooja Patil
Principal Product Leader | Marketplace| e-commerce | Customer Service & Operations| Business Intelligence | Fraud & Risk
- Role
- Pm Leader at Tiktok Shop
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Pooja Patil
Seasoned product executive with 15+ years of experience shipping products at scale across Big Tech. At Amazon, I led global marketplace launches, MFN/FBA fulfillment strategy, and built AI-driven tools for pricing and security—enabling new market entries and saving millions. At TikTok, I scaled e-commerce governance systems, improving accuracy to 95% and protecting $100M+ in GMV. At eBay, I delivered automation in KYC and customer service, driving efficiency and trust. At Microsoft, I helped launch the Xbox One Kinect with optimized cost-of-goods and built cloud analytics platforms across Azure and Intune.My edge: a builder’s mindset, deep domain expertise in trust, automation, and global operations, and a track record of leading high-impact, cross-functional teams. I thrive in 0→1 environments and am energized by bold product bets that require velocity, rigor, and innovation.
Experience
Pm Leader
Jun 2024 — Present · US
Managing a team of PMs responsible for multiple verticals — Content, Product Listing, Intellectual Property Rights, Seller Onboarding, Appeals, and Escalations — in the regional (US) E-commerce governance and moderation division of TikTok Shop, leading AI projects to enhance machine and human moderation, automate processes, and improve decision accuracy.
Education
UW Foster School of Business
Executive MBA, Strategy, Leadership, Marketing, Finance, Accounting, Entrepreneurship
Visvesvaraya Technological University
Bachelor of Engineering, Computer Science
Skills
- Sql Server
- Ssrs
- Ssis
- Excel Powerpivot
- Business Objects
- Agile Project Management
- Program Management
- Tfs
- Sharepoint
- Microsoft Office
- Cubes
- Analysis
- Business Intelligence
- Microsoft Sql Server
- Requirements Analysis
- Business Analysis
- Sdlc
- Agile Methodologies
- Scrum
- Project Management
- Sql
- Databases
- Vendor Management
- Process Improvement
- Cross-Functional Team Leadership
- Management
- Data Warehousing
- Requirements Gathering
- Strategy
- Business Process Improvement
- Software Development
- Software Project Management
- Visio
- Product Management
- Software Development Life Cycle (Sdlc)
- Customer Relationship Management (Crm)
- Business Requirements
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