Poojan Shah

About Poojan Shah

Computer Science Grad | Software Engineer

Experience

1. Senior Software Engineer

   Salesforce

   Nov 2021 — Present · Seattle, WA, US

   Architected and delivered a “one-click” Spinnaker automation platform that transformed the change-case lifecycle for deployments, eliminating manual workflows and compressing release timelines from hours to minutes across Salesforce 1P engineering.• Designed an automated remediation engine that cleared thousands of long-standing dormant change cases (some more than 5 years old), removing compliance deadlocks and restoring throughput at scale.• Built a secure spin-cli platform enabling Infrastructure as Code for Spinnaker by integrating open-source tooling with PKCE OAuth 2.0, unlocking fully programmatic pipeline management for customers.• Engineered a real-time observability and alerting framework for an internal AWS credentials service, delivering actionable dashboards and proactive safeguards that prevented multi-system outages.• Drove cross-org infrastructure expansion by partnering with cross-functional teams to roll out core platform service across multiple AWS regions achieving commercial cloud readiness and significantly increasing regional scalability.• Led compliance initiatives, architecting multi-region AWS infrastructure (IAM, DynamoDB, SNS, Lambda, SQS) with Terraform and automated verification canaries to enforce governance and enable health-aware deployments.• Influence adoption at scale through white-glove engineering support, accelerating Safe Change compliance and elevating platform reliability across the organization.• Own production excellence via on-call leadership, driving incident response and root cause analysis while maintaining 99.99% SLA for mission-critical systems.