Poojan Mehta
Crosstrade Specialist || Aid & Relief Logistics || Global Clients
- Role
- Customer Service Specialist Global Accounts Aid & Relief at CEVA Logistics
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Customer Service Specialist Global Accounts Aid & Relief
Aug 2024 — Present · Mumbai, IN
Managing Global United Nations accounts in the Aid & Relief Vertical, ensuring adherence with customer SOPs. • Optimized Purchase Order management processes, enhancing efficiency and accuracy. • Prepared and delivered Quarterly Business Review reports, strengthening client relationships and driving strategic discussions. • Leading a team to achieve operational excellence and improve service delivery.
Skills
- Outlook
- Teaching
- Editing
- Team Management
- Negotiation
- Budgets
- Research
- Team Building
- Customer Service
- English
- Public Speaking
- Windows
- Powerpoint
- Microsoft Excel
- Microsoft Word
- Strategic Planning
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